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AT&T Email to Text Stopped in June 2025. How to Find and Fix Your Alerts

IT administrator viewing a monitoring dashboard full of red alerts beside a phone with no new messages

Last updated: 28 October 2026.

AT&T shut down email to text and text to email on 17 June 2025, according to AT&T's own support notice. Mail to number@txt.att.net can't be delivered, because on 28 October 2026 the domain had no mail (MX) record and no address record for a mail server to fall back to. If an alert used that address, it hasn't reached the phone since June 2025, and the only trace is usually a bounce or an error in the mail server's log.

What Exactly Did AT&T Shut Off?

AT&T shut off email to text and text to email, and its picture-message domain no longer has mail or address records either. Cricket's addresses are a different case, and we could only check their DNS.

Address or serviceWhat it didStatusSourceChecked
number@txt.att.netEmail to an AT&T phone as a textStopped 17 June 2025. No MX, A, AAAA or CNAME recordAT&T notice; AT&T fact sheet for the address; our DNS check28 Oct 2026
number@mms.att.netEmail to an AT&T phone as a picture messageNo MX, A, AAAA or CNAME record. AT&T's notice doesn't name this domainOur DNS check28 Oct 2026
Text to email from AT&T phonesA text sent from an AT&T phone to an email addressStopped 17 June 2025AT&T notice28 Oct 2026
number@sms.cricketwireless.netCricket's commonly cited email-to-text address; not documented by CricketNo MX record. The name points (CNAME) to a web redirect host that has address recordsOur DNS check; nothing found on cricketwireless.com28 Oct 2026
number@mms.cricketwireless.netCricket's commonly cited picture-message address; not documented by CricketTwo MX records listed (att-e2xms-east and att-e2xms-west.mx.a.cloudfilter.net). Delivery not testedOur DNS check; nothing found on cricketwireless.com28 Oct 2026

A mail server sending to number@txt.att.net first asks DNS for the domain's MX record, which names the server that accepts its mail. With no MX record, it falls back to the domain's address record (A or AAAA). On 28 October 2026, txt.att.net and mms.att.net returned neither, and no CNAME alias either, from both Google's and Cloudflare's public resolvers. AT&T's gateway domains no longer name any server that could take mail.

Cricket's results don't support the same conclusion. sms.cricketwireless.net has no MX record, but its name leads to a web host with addresses, so a mail server may still try that host. mms.cricketwireless.net still lists mail servers. Neither result shows that a message becomes a text, and neither Cricket nor AT&T says the addresses work.

Other carriers are in our list of each carrier's email-to-text address and where it stands.

How Do You Find Every Alert Still Sending to txt.att.net?

Search every place an alert recipient can be stored, then search the mail logs for the domain.

  1. Nagios. Open the contact definitions, usually contacts.cfg in the objects directory, and read each contact's email and pager lines. A gateway address may sit in pager.
  2. Zabbix. Open Users, then each user's Media tab, where the send-to address for each media type is kept. Check Alerts, then Media types, for any type with a fixed recipient.
  3. PRTG. Under Setup and Account Settings, check Notification Contacts and the email addresses in each Notification Template.
  4. Devices. Open the email notification page on every NAS, UPS network card, alarm panel and environmental sensor. On a Synology NAS it is Control Panel, Notification, Email.
  5. Mail server and relay logs. Search for txt.att.net, mms.att.net and cricketwireless.net, for example grep -iE "txt\.att\.net|mms\.att\.net|cricketwireless" /var/log/mail.log. The log path depends on the mail software.
  6. Scripts and cron jobs. Search code and config for the domains, for example grep -rIlE "txt\.att\.net|mms\.att\.net|cricketwireless\.net" /etc /opt /usr/local, and read each user's crontab.

In a relay log, these messages fail at the DNS step. Expect an entry saying the domain has no mail server or the host could not be found, then a bounce to the sender address. The exact wording depends on the mail software. The device that raised the alert usually shows nothing, because it handed the email to the relay and moved on.

Does AT&T Text to Email Still Work?

No. AT&T's notice says text to email stopped on 17 June 2025, the same day as email to text. An AT&T Wireless phone can no longer send a text to an email address through AT&T's service, and an email to txt.att.net no longer reaches an AT&T phone.

What Should You Use Instead of txt.att.net?

For alerts to your own phones, use Email2Phone; to text another person, use a phone-linked messaging app or a paid SMS service. How to send an email as a text message covers the second case. Email2Phone gives you an address like yourname@email2phone.net, and the phones on your account get each email as a text, a call, or both. It doesn't text numbers that aren't on your account.

  1. In each sender you found above, replace number@txt.att.net with your @email2phone.net address.
  2. Add the AT&T or Cricket number and set it to text, call or both.
  3. Untick Default on that number and add one filter that sends to it, for example Subject contains CRITICAL. A non-default number gets only what a filter sends it, and a Default number gets everything no filter excludes.
  4. Send a test from the device.

A text is one per email, in plain text with no attachments or images, cut to the subject plus the start of the body, 160 characters in all. It is one-way, with no acknowledgement and no callbacks. It comes from Email2Phone's registered US number, and you register nothing. How Email2Phone sends texts has the rest.

A call reads the email aloud once the listener presses 1, and it says how many unacknowledged messages are waiting; a burst of 80 alert emails is one call. On a phone with voicemail switched off, if nobody accepts the message by pressing 5, 7 or 8, Email2Phone calls back at 5, 15, 30, 60 and 60 minutes. Calls go to any phone, mobile, landline or VoIP, from +1 612-844-0002. Put the alert that has to wake someone on a call, and see what happens between the alert email and the ringing phone.

Plans start at $10 a month for 40 credits. One credit is one text, or one call minute, to a US or Canadian number; other countries can cost more.

Try it free for 30 days: up to three emails a day as calls, texts or both, no card.

What About Verizon and T-Mobile?

Verizon's gateway closes by 31 March 2027, and Verizon says some senders may lose access sooner. T-Mobile has published no shutdown notice, while administrators have reported failures since at least 2023.

Frequently Asked Questions

Does AT&T Still Have Email to Text?

No. AT&T shut down email to text and text to email on 17 June 2025, according to its support notice. On 28 October 2026, txt.att.net had no mail or address records in DNS, so mail sent to it can't be delivered.

What Was the AT&T Email to Text Address?

It was the 10-digit AT&T number at txt.att.net, for example 5551234567@txt.att.net, as an AT&T fact sheet describes. The txt.att.net address hasn't worked since AT&T shut the service down on 17 June 2025. The picture-message domain, mms.att.net, had no mail or address records when we checked on 28 October 2026 either.

Why Did AT&T Stop Email to Text?

AT&T's notice gives no reason. It says only that the service shut down on 17 June 2025 and that AT&T Wireless customers can no longer use email to send or receive texts.

Does Cricket Email to Text Still Work?

We couldn't confirm that it does. Cricket's website documents no email-to-text address, and AT&T's shutdown notice doesn't mention Cricket. On 28 October 2026, sms.cricketwireless.net had no mail (MX) record and mms.cricketwireless.net still listed mail servers, which doesn't show that messages arrive, so send a test before you rely on either.

What Can I Use Instead of txt.att.net?

For alerts to your own phones, point the sender at an Email2Phone address, which delivers each email as a text, a call or both. To text another person from a computer, use your phone's messaging app linked to the computer, or a paid SMS service. Another carrier's gateway is a poor replacement, because Verizon's closes by 31 March 2027.

Sources

  • Say goodbye to email-to-text and text-to-email, AT&T Support, last updated 14 August 2025, accessed 28 October 2026. On 17 June 2025 AT&T's email-to-text and text-to-email service was shut down; email can't be used to send or receive texts, and others can't use email to text an AT&T Wireless customer. Gives no reason. Doesn't name txt.att.net, mms.att.net or Cricket.
  • What Is Text Messaging? (fact sheet), AT&T, undated PDF, accessed 28 October 2026. "The sender addresses the email to yournumber@txt.att.net."
  • Notice to Customers: Shutdown of email to Vtext and VZWPix, Verizon Support, accessed 28 October 2026. Shutdown to be completed by 31 March 2027; some senders may lose access earlier.
  • Does T-Mobile Email to Text (tmomail.net) Still Work?, Email2Phone, accessed 28 October 2026. No T-Mobile shutdown notice; administrator reports of failures from November 2023 to July 2026, with sources on that page.
  • Cricket Wireless: Google searches site:cricketwireless.com "email to text" OR "sms.cricketwireless.net" OR "mms.cricketwireless.net" (no results) and site:cricketwireless.com email text message from email (device guides, messaging preferences and fraud pages only), 28 October 2026. No Cricket page documents an email-to-text address or its status.
  • AT&T and Cricket: Google search site:att.com cricket "email-to-text", 28 October 2026, returned only the AT&T notice above, which doesn't mention Cricket.
  • DNS: separate Resolve-DnsName -Type MX, -Type A, -Type AAAA and -Type CNAME queries for txt.att.net against -Server 8.8.8.8 returned no answer for any type (NOERROR, SOA att.net), checked 28 October 2026. Same from 1.1.1.1.
  • DNS: separate Resolve-DnsName -Type MX, -Type A, -Type AAAA and -Type CNAME queries for mms.att.net against -Server 8.8.8.8 returned no answer for any type (NOERROR, SOA att.net), checked 28 October 2026. Same from 1.1.1.1.
  • DNS: Resolve-DnsName -Type MX sms.cricketwireless.net -Server 8.8.8.8 returned no answer (NOERROR, SOA dsca.akamaiedge.net); -Type CNAME returned redirects-cricketwireless.edgekey.net; -Type A returned 23.217.55.45, 23.217.55.64; -Type AAAA returned two 2600:1418:… addresses (via that CNAME), checked 28 October 2026. 1.1.1.1 gave the same MX and CNAME results, with different Akamai addresses.
  • DNS: Resolve-DnsName -Type MX mms.cricketwireless.net -Server 8.8.8.8 returned att-e2xms-east.mx.a.cloudfilter.net and att-e2xms-west.mx.a.cloudfilter.net (preference 10); A, AAAA and CNAME returned no answer (SOA cricketwireless.net), checked 28 October 2026. Same from 1.1.1.1.